“The Art of the Informational Interview: How to Gain Insights and Connections”

In today’s competitive job market, traditional job search methods might not always be enough to secure your dream career. This is where informational interviews come into play. These often-underestimated conversations can provide you with invaluable insights, expand your professional network, and even lead to unexpected job opportunities. In this guide, we’ll delve into the world of informational interviews, exploring their purpose, benefits, and how to conduct them effectively.

Understanding the Purpose and Benefits of Informational Interviews

Understanding the purpose and benefits of informational interviews can be a game-changer in your career journey. Informational interviews are essentially conversations with professionals in your field of interest to gather insights, advice, and information about their experiences and the industry as a whole. They matter because they offer a unique opportunity to gain insider perspectives, build meaningful relationships, and uncover hidden job opportunities that may not be advertised publicly. These interactions go beyond the traditional job application process, allowing you to learn about different career paths, company cultures, and industry trends firsthand. According to recent statistics, candidates who engage in informational interviews are significantly more likely to secure jobs or internships compared to those who solely rely on submitting resumes online. Success stories abound, showcasing how informational interviews have opened doors, provided invaluable guidance, and ultimately led to fulfilling career opportunities. So, whether you’re a recent graduate exploring your options or a seasoned professional looking to make a career pivot, informational interviews can be a powerful tool in your arsenal for success.

Identifying and Researching Potential Contacts

When it comes to identifying and researching potential contacts for informational interviews, a strategic approach can greatly enhance your chances of success. Begin by tapping into your existing network, including alumni from your school or professionals in your target industries. Platforms like LinkedIn can be invaluable for identifying individuals with relevant expertise and connections. Additionally, consider reaching out to experts in niche fields whose insights could provide valuable perspective.

Once you’ve identified potential interviewees, take the time to research their backgrounds, career paths, and areas of expertise. This will not only help you tailor your questions during the interview but also demonstrate genuine interest and respect for their knowledge and accomplishments. Personalize your outreach messages by referencing specific aspects of their work or career trajectory that resonate with you and be clear about your intentions for the informational interview. Remember to approach each interaction with humility and gratitude, recognizing that the time and insights shared by your interviewees are invaluable contributions to your professional development. By investing time and effort into identifying and researching potential contacts, you’ll be better positioned to establish meaningful connections and glean valuable insights from your informational interviews.

Crafting an Effective Outreach Strategy

Crafting an effective outreach strategy is vital for initiating informational interviews and fostering meaningful connections in your professional network. Whether you’re reaching out via email or professional networking platforms, such as LinkedIn, it’s crucial to approach potential interviewees with respect, clarity, and authenticity.

When composing your outreach messages, start by introducing yourself briefly and explaining why you’re interested in connecting with them. Mention any shared interests, mutual connections, or specific aspects of their work that resonate with you. This personal touch demonstrates that you’ve taken the time to research and genuinely appreciate their expertise.

Here are some examples of personalized outreach messages that have successfully led to informational interviews:

Exploring Career Paths in [Industry]


   Hi [Interviewee’s Name],

   I hope this message finds you well. My name is [Your Name], and I came across your profile while researching professionals in the [industry] space. I was particularly intrigued by your work on [specific project or achievement], as it aligns with my own interests in [related area].

   I’m currently exploring career opportunities in [industry], and I believe your insights and experiences would be incredibly valuable as I navigate this field. I would be honored to have the opportunity to learn from you through an informational interview.

   I understand that your time is valuable, so I’m flexible and happy to accommodate your schedule for a brief virtual coffee or phone call at your convenience.

   Thank you for considering my request, and I look forward to the possibility of connecting with you.

   Best regards,

   [Your Name]

Seeking Advice from a [Industry] Expert


Hi [Interviewee’s Name],

   I hope you’re doing well. I recently came across your profile and was impressed by your extensive experience in [industry]. As someone who is passionate about [shared interest or industry], I admire the work you’ve done, especially your contributions to [specific project or achievement].

   I’m currently exploring opportunities in [industry], and I would love the chance to gain insights from someone as knowledgeable as yourself. I believe your perspective could provide valuable guidance as I consider my next steps.

   If you’re open to it, I would greatly appreciate the opportunity to connect for a brief informational interview at your convenience. I’m flexible with timing and can accommodate your schedule.

   Thank you for considering my request, and I hope to hear from you soon.

   Warm regards,

   [Your Name]

Dos:

1. Personalize your message by referencing specific details about the interviewee’s background or accomplishments.

2. Be concise and respectful of the interviewee’s time.

3. Express genuine interest and appreciation for their expertise.

4. Offer flexibility in scheduling to accommodate their availability.

5. Follow up politely if you don’t receive a response after a reasonable period.

Don’ts:

1. Send generic or mass messages without tailoring them to the individual recipient.

2. Overwhelm the recipient with too much information or a lengthy email.

3. Sound entitled or presumptuous in your request.

4. Use overly formal language that feels impersonal or insincere.

5. Forget to express gratitude, regardless of the outcome of your outreach.

Preparing for the Informational Interview

Preparing for an informational interview is crucial for making the most out of this valuable opportunity to gain insights and build connections in your desired industry. Here are some suggestions to ensure you’re well-prepared:

1. Crafting Thoughtful Questions: Prepare questions that delve into the interviewee’s experiences, insights, and advice. Consider asking about their career journey, challenges they’ve faced, and lessons they’ve learned along the way. Additionally, inquire about industry trends, emerging opportunities, and skills in demand. Thoughtful questions not only demonstrate your engagement but also elicit valuable insights that can inform your career decisions.

2. Conducting Background Research: Prior to the interview, thoroughly research the industry, company, and interviewee to gain a comprehensive understanding of the landscape. Explore recent news articles, company websites, and industry reports to stay updated on relevant developments. Familiarize yourself with the interviewee’s background, accomplishments, and areas of expertise to tailor your questions and demonstrate genuine interest.

3. Setting Up the Interview: When scheduling the interview, be mindful of the interviewee’s availability and preferences. Offer flexibility in terms of timing and format to accommodate their schedule. Depending on their preferences and logistical constraints, the interview can be conducted in-person, over the phone, or via video call. Choose a setting that fosters comfortable and effective communication, ensuring minimal distractions and interruptions.

4. Choosing the Right Format: Consider the advantages and limitations of each interview format before making a decision. In-person interviews allow for face-to-face interaction and rapport-building but may be challenging to coordinate due to geographical constraints. Phone interviews offer convenience and flexibility but lack visual cues and nonverbal communication. Video interviews combine the benefits of both in-person and phone interviews, providing a more personal experience while overcoming geographical barriers.

Conducting the Informational Interview

Conducting an informational interview requires a delicate balance of active listening, thoughtful questioning, and fostering a comfortable atmosphere. Here are some strategies to help you make the most out of this valuable opportunity:

1. Active Listening: Focus on listening attentively to the interviewee’s responses, rather than simply waiting for your turn to speak. Pay close attention to their insights, experiences, and advice, and ask follow-up questions to delve deeper into specific topics. Demonstrating genuine interest and engagement through active listening fosters meaningful dialogue and encourages the interviewee to share valuable insights.

2. Asking Open-Ended Questions: Frame your questions in a way that encourages the interviewee to elaborate and share their thoughts in-depth. Avoid yes/no questions and instead opt for open-ended inquiries that invite storytelling and reflection. For example, instead of asking, “Do you enjoy working in this industry?” you could ask, “What aspects of your work do you find most fulfilling?”

3. Fostering a Comfortable Atmosphere: Create a relaxed and welcoming environment that encourages open communication and mutual respect. Start the interview with a friendly greeting and brief introduction, and maintain a conversational tone throughout. Be mindful of your body language and nonverbal cues to convey attentiveness and respect.

Successful informational interviews often yield valuable insights and perspectives that inform career decisions and professional growth. For example, a recent graduate interested in pursuing a career in marketing conducted an informational interview with a seasoned marketing professional. Through their conversation, they gained valuable insights into industry trends, effective marketing strategies, and career advancement opportunities. The interviewee also provided valuable advice on building a strong professional network and honing relevant skills, which ultimately guided the graduate’s job search and career trajectory.

Despite the potential benefits, there are some common pitfalls to avoid during the informational interview process:

1. Dominating the Conversation: Remember that the purpose of the informational interview is to learn from the interviewee’s experiences and insights. Avoid monopolizing the conversation or veering off-topic, and instead focus on asking relevant questions and listening actively.

2. Being Unprepared: Failing to conduct adequate research or prepare thoughtful questions can signal a lack of interest and professionalism. Take the time to familiarize yourself with the industry, company, and interviewee beforehand to ensure a productive and engaging conversation.

3. Overlooking Follow-Up: After the interview, don’t forget to express gratitude for the interviewee’s time and insights. Send a personalized thank-you email reiterating your appreciation and highlighting key takeaways from the conversation. Maintaining a positive and professional relationship with the interviewee can open doors to future opportunities and networking connections.

Following Up and Maintaining Relationships

Following up and maintaining relationships after an informational interview is crucial for solidifying connections, nurturing professional relationships, and potentially unlocking further opportunities. Here’s how you can effectively follow up and sustain these connections over time:

1. Sending a Thank-You Email: Immediately after the informational interview, send a personalized thank-you email to express your gratitude for the interviewee’s time, insights, and advice. Highlight specific aspects of the conversation that resonated with you and reiterate your appreciation for their willingness to share their expertise. A sincere thank-you email not only demonstrates professionalism but also reinforces the positive impression you made during the interview.

2. Nurturing Relationships Over Time: Keep the lines of communication open by periodically checking in with your interviewees, even if it’s just to share a relevant article, industry update, or professional milestone. Consider sending a brief email or LinkedIn message every few months to stay connected and demonstrate continued interest in their work. Building a genuine rapport with your interviewees over time can foster a sense of trust and camaraderie, laying the foundation for potential collaborations or mentorship opportunities down the line.

3. Providing Updates on Your Career Journey: Keep your interviewees informed about your own career progress and achievements, as they may be interested in following your journey and offering support along the way. Share updates on new job opportunities, professional development initiatives, or noteworthy accomplishments that demonstrate your growth and commitment to your field. By keeping your interviewees engaged and informed, you maintain their interest and investment in your success.

Maintaining relationships with interviewees can lead to a myriad of further opportunities and benefits. For instance, a recent graduate who conducted an informational interview with a senior executive in their desired industry continued to nurture the relationship over time through periodic check-ins and updates on their career progress. As a result, when a job opening became available at the executive’s company several months later, they thought of the graduate and recommended them for the position. Thanks to their ongoing relationship, the graduate was able to secure a job opportunity that aligned perfectly with their career goals and aspirations.

Leveraging Insights from Informational Interviews

Leveraging insights from informational interviews is a powerful way to inform career decisions, refine job search strategies, and expand professional networks. Here’s how you can effectively utilize the knowledge gained from these conversations:

1. Informing Career Decisions: Use the insights gleaned from informational interviews to gain clarity about your career goals, interests, and aspirations. Reflect on the advice and experiences shared by industry professionals to assess whether certain career paths align with your skills, values, and long-term objectives. Consider factors such as company culture, growth opportunities, and work-life balance to make informed decisions about your career trajectory.

2. Refining Job Search Strategies: Tailor your job search strategies based on the information gathered during informational interviews. Use industry insights to target organizations and roles that align with your interests and skill set. Incorporate keywords, terminology, and trends mentioned by interviewees into your resume, cover letter, and LinkedIn profile to demonstrate your knowledge and relevance to potential employers. Leverage connections made during informational interviews to access hidden job opportunities or receive referrals within your desired industry.

3. Expanding Professional Networks: Cultivate and nurture the relationships formed during informational interviews to expand your professional network. Stay in touch with interviewees by periodically checking in, sharing relevant articles or resources, and offering support or assistance when appropriate. Attend industry events, conferences, or networking mixers to further engage with professionals in your field and deepen your connections. Building a robust professional network can open doors to mentorship, collaboration, and career advancement opportunities.

Testimonials and anecdotes from individuals who have leveraged informational interviews can provide valuable insights and inspiration for readers. For example, Sarah, a recent graduate, conducted informational interviews with professionals in the marketing industry to explore her career options. Through these conversations, she gained valuable insights into different roles, industry trends, and company cultures, which ultimately helped her narrow down her job search and secure a marketing internship at her dream company. Sarah credits the informational interviews for providing clarity and direction in her career journey.

I encourage you to take action and incorporate informational interviews into your career exploration and networking efforts. Approach professionals in your desired industry with curiosity, humility, and a genuine desire to learn. Be proactive in scheduling and conducting informational interviews, and don’t hesitate to reach out to potential interviewees. Remember that every conversation is an opportunity to gain valuable insights, expand your network, and move closer to your career goals. By leveraging the power of informational interviews, you can accelerate your professional growth, make informed decisions, and unlock new opportunities in your chosen field.


Informational interviews are more than just conversations; they’re opportunities to gain knowledge, forge connections, and open doors to new possibilities. By mastering the art of the informational interview, you can take control of your career journey and unlock a world of opportunities that you never knew existed. So, why not start today? Reach out, ask questions, and watch as your professional network—and your career prospects—expand before your eyes.

By Nick Edwards
Nick Edwards Guided Pathways Career Advisor