GENERAL SUMMARY (of Wire Desk Clerk)
Ciera Bank has been serving Texas Communities since 1890, and we now have 8 locations. The Wire Desk Clerk position is primarily responsible for inputting all outgoing wire related information necessary for the wire transfer process. Also, responsible for identifying questionable wires by matching data to customer wire history; inputs qualified wires on computer for transmitting to the Federal Reserve and Bank network for DDA/SAV/GL entries. Work is routine in nature. Incumbent applies working knowledge of funds transfer principles and technologies to work performed. Works under general supervision and in compliance with established policies, procedures and regulations.
We do offer a competitive hourly rate (based on experience) with a multitude of benefits and a generous PTO schedule. We’ll provide training and support to help you succeed in your role and provide you with opportunities to advance your career. At Ciera Bank, we consider our employees to be one of our most valuable resources.
COMPETITIVE BENEFITS:
• Medical/Dental/Vision Insurance
• Flexible Spending Account
• 401(k) or ROTH with Company Match
• Employer Paid Life/Disability/Dependent Life Insurance
• PTO Benefits w/Paid Holidays
• Incentive Award/Bonus Program
• Monthly Gym Allowance
• Tuition Reimbursement Program
•Continuing Education/Training & Development Opportunities
• Free Checking/Savings Accounts
• Annual Company Apparel Allowance
ESSENTIAL FUNCTIONS (of Wire Desk Clerk)
Functional:
• Performs call back to company initiating the outgoing wire request
• Invoicing for incoming/outgoing wire fee customers
• Perform prior day Wire Agreement Review
• Inputs wire information that has been collected by front line staff into Wire Exchange
• Ensure daily input of outgoing wires are completed within the allotted timeframe.
• Provide assistance in other wire areas when necessary
• Ensure that prior day wires are scanned and indexed into Director
KNOWLEDGE, SKILLS & ABILITIES (of Wire Desk Clerk)
• Accurate keyboard skills at 60 wpm and 10-key by touch.
• Moderate PC skills including wire transfer applications.
• Moderate accounting and balancing skills.
• Ability to work in high-volume area and meet daily deadlines.
• Moderate written, oral and interpersonal communication skills with ability to explain wire transfer services and procedures.
This level of knowledge is normally acquired through completion of a high school diploma, or equivalent, and 1 year in bank operations experience.
WORKING CONDITIONS (of Wire Desk Clerk)
Internal – Work is normally performed in climate-controlled office environment, where exposure to conditions of extreme heat/cold, poor ventilation, fumes and gases is very limited. Noise level is moderate and includes sounds of normal office equipment (computers, telephones, etc.). No known environmental hazards are encountered in normal performance of job duties.
External – N/A
PHYSICAL DEMANDS (of Wire Desk Clerk)
Work involves standing and walking for brief periods of time, but most duties are performed from a seated position. Work may include occasional pushing, pulling, or carrying objects weighing up to 20 pounds such as files, documents, and computer printouts. Deadlines, workloads during peak periods and pressure to achieve production goals may cause increased stress levels. Work normally requires finger dexterity and eye-hand coordination to operate computer keyboard at a moderate skill level.
WORKING RELATIONSHIPS/CONTACTS (of Wire Desk Clerk)
Internal – Frequent contact with employees throughout the Corporation regarding specific funds transfer transactions, procedures and problem resolution.
External –N/A
ACCOUNTABILITY (of Wire Desk Clerk)
This position is responsible for the timely input of all wire transactions and achieving individual production goals.
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