We are seeking friendly, dependable, and customer-focused individuals to join our Game Day Event Staff team as Ushers for ACU Football games. Ushers play a key role in creating a safe, welcoming, and enjoyable experience for fans by providing excellent customer service, assisting guests with seating, and maintaining a positive game day environment.
This is a part-time, seasonal position ideal for retirees, students, or anyone looking for flexible weekend work.
Responsibilities
* Welcome guests with a friendly and professional attitude.
* Scan or verify tickets as assigned.
* Assist fans in locating their assigned seats.
* Direct guests to stadium entrances, restrooms, concessions, and other amenities.
* Monitor assigned seating sections and aisles to ensure guest safety.
* Provide information and answer questions about stadium policies and procedures.
* Help maintain orderly crowd movement before, during, and after the game.
* Report safety concerns, emergencies, or disruptive behavior to supervisors or security personnel.
* Assist with guest accessibility needs whenever possible.
* Remain at assigned post throughout the event unless directed otherwise by a supervisor.
Qualifications
* Must be at least 18 years old.
* Strong communication and customer service skills.
* Friendly, professional, and dependable.
* Ability to work outdoors in varying weather conditions.
* Ability to stand and walk for extended periods (up to 6–8 hours).
* Ability to climb stairs and navigate stadium seating areas.
* Must be able to lift up to 25 pounds occasionally.
* Ability to work evenings and weekends as required by the football schedule.
* Previous customer service or event experience is preferred but not required.