Ford AV is seeking a detail-oriented and proactive Customer Care Representative to support our fast-paced AV Service Center. This role is ideal for candidates with experience in AV service, low-voltage dispatch, or technical support coordination. The ideal candidate is highly organized, comfortable managing multiple technician schedules, and skilled at communicating with both internal teams and external clients to ensure timely and effective service. Schedule & Dispatch Coordinate service technicians based on ticket priority, customer needs, and availability Service Ticket Management …
Customer Care
Project Manager
As a Project Manager at Ford AV, you’ll guide complex AV projects from concept to completion, ensuring they run smoothly and successfully. You’ll provide overall direction and accountability, aligning people, processes, and resources to deliver results that meet company standards. Oversee all aspects of project execution, including safety, specifications, budget, schedule, and customer satisfaction. Support the pre-sale phase by providing estimation reviews, whether through direct sales collaboration or bid-driven opportunities. Maintain strong client relationships through clear communication and responsive problem …
Project Engineer
The Project Engineer designs and oversees sound, video, lighting, and acoustical systems, ensuring alignment with customer specifications and profitability goals. Responsibilities include creating technical drawings, testing system performance, and simplifying complex technical concepts for clients and teams. Collaboration with Project Managers, Job Superintendents, and cross-functional teams is essential to ensure quality design, installation, and customer satisfaction. Design audio, video, lighting, and acoustical systems aligned with customer specifications, installation requirements, and profitability goals. Prepare submittal drawings and engineering data, including designs …
Design Estimator
As a Design Estimator at Ford AV, you will play a key role in our pre-sales process by developing accurate and detailed audio, video, lighting, and control system designs. You will translate project requirements into proposals that include system drawings, bills of materials, and cost estimates, ensuring our sales team can present competitive, reliable solutions to clients. Review engineering drawings, specifications, and site surveys to develop complete system estimates. Prepare accurate bills of materials, material costs, labor, and travel estimates. …
Design Estimator
As a Design Estimator at Ford AV, you will play a key role in our pre-sales process by developing accurate and detailed audio, video, lighting, and control system designs. You will translate project requirements into proposals that include system drawings, bills of materials, and cost estimates, ensuring our sales team can present competitive, reliable solutions to clients. Review engineering drawings, specifications, and site surveys to develop complete system estimates. Prepare accurate bills of materials, material costs, labor, and travel estimates. …
Design Estimator
As a Design Estimator at Ford AV, you will play a key role in our pre-sales process by developing accurate and detailed audio, video, lighting, and control system designs. You will translate project requirements into proposals that include system drawings, bills of materials, and cost estimates, ensuring our sales team can present competitive, reliable solutions to clients. Review engineering drawings, specifications, and site surveys to develop complete system estimates. Prepare accurate bills of materials, material costs, labor, and travel estimates. …
Design Estimator
As a Design Estimator at Ford AV, you will play a key role in our pre-sales process by developing accurate and detailed audio, video, lighting, and control system designs. You will translate project requirements into proposals that include system drawings, bills of materials, and cost estimates, ensuring our sales team can present competitive, reliable solutions to clients. Review engineering drawings, specifications, and site surveys to develop complete system estimates. Prepare accurate bills of materials, material costs, labor, and travel estimates. …
Project Engineer
The Project Engineer designs and oversees sound, video, lighting, and acoustical systems, ensuring alignment with customer specifications and profitability goals. Responsibilities include creating technical drawings, testing system performance, and simplifying complex technical concepts for clients and teams. Collaboration with Project Managers, Job Superintendents, and cross-functional teams is essential to ensure quality design, installation, and customer satisfaction. Design audio, video, lighting, and acoustical systems aligned with customer specifications, installation requirements, and profitability goals. Prepare submittal drawings and engineering data, including designs …
Project Manager
As a Project Manager at Ford AV, you’ll guide complex AV projects from concept to completion, ensuring they run smoothly and successfully. You’ll provide overall direction and accountability, aligning people, processes, and resources to deliver results that meet company standards. Oversee all aspects of project execution, including safety, specifications, budget, schedule, and customer satisfaction. Support the pre-sale phase by providing estimation reviews, whether through direct sales collaboration or bid-driven opportunities. Maintain strong client relationships through clear communication and responsive problem …